Privacy Policy

This Privacy Policy explains how RYK Freight Express LLC, doing business as Honeybee Fulfillment ("Honeybee," "we," "us," or "our") collects, uses, shares, and protects information about you when you visit our website, request a quote, become a client, or otherwise communicate with us. By using our website or services, you agree to the practices described here.

1. Who we are

Honeybee Fulfillment is a third-party logistics and Amazon FBA prep provider operated by RYK Freight Express LLC, a Texas limited liability company. You can reach us using the contact details at the end of this policy.

2. Information we collect

Information you provide to us

• Contact and account details. Such as your name, business or company name, email address, phone number, and mailing or shipping address.
• Quote and onboarding details. Such as your order volume, sales platforms, product and inventory information, and other details you share when requesting a quote or starting service.
• Communications. The contents of messages you send us by web form, email, chat, phone, or messaging app.

Information collected automatically

• Usage and device data. Such as your IP address, browser type, pages viewed, and referring pages, collected through cookies and similar technologies.
• Analytics and advertising. We use tools such as Google Analytics and Google Ads to understand site usage and measure marketing performance.

3. How we use your information

• To respond to your inquiries, prepare quotes, and provide our fulfillment and prep services.
• To set up and manage your account and communicate with you about your orders and inventory.
• To send you service, account, and operational messages (including by email, phone, and text message where you have provided consent).
• To operate, maintain, secure, and improve our website and services.
• To comply with legal obligations and enforce our agreements.

4. SMS / text messaging

If you provide your mobile phone number and opt in, we may send you text messages related to your quote, onboarding, account, and the day-to-day operation of your fulfillment, for example shipping confirmations, inbound receiving notices, and direct messages from your account manager. Consent to receive text messages is not a condition of purchasing any goods or services.

• Message frequency varies based on your account activity.
• Message and data rates may apply, depending on your mobile carrier and plan.
• You can opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us using the details below.
• Carriers are not liable for delayed or undelivered messages.

5. How we share information

We do not sell your personal information. We share information only as needed to run our business, including:

• Service providers. Vendors who help us operate, such as shipping carriers, payment processors, hosting, analytics, and customer-communication tools, who are permitted to use the information only to provide services to us.
• Legal and safety. When required by law, regulation, legal process, or to protect the rights, property, or safety of Honeybee, our clients, or others.
• Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this policy.

As stated above, text-messaging opt-in data and consent are never shared with third parties for any purpose.

6. Cookies and analytics

We use cookies and similar technologies to operate the site, remember preferences, and measure traffic and advertising performance. You can control cookies through your browser settings; disabling some cookies may affect site functionality. For Google Analytics, you may also use Google's opt-out tools.

7. Data retention

We keep your information for as long as needed to provide our services, maintain business records, and comply with legal obligations, after which we delete or de-identify it.

8. Your choices and rights

• You may request access to, correction of, or deletion of your personal information by contacting us.
• You may unsubscribe from marketing emails using the link in those messages, and opt out of texts by replying STOP.
• Depending on where you live, you may have additional rights under applicable privacy laws.

9. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children's privacy

Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be posted on this page.

12. Contact us

If you have questions about this Privacy Policy or your information, contact us: