What does ecommerce fulfillment with Honeybee cost?
Published rate: $2 per order. That covers pick, pack, ship, real-time order sync, branded packaging applied (from materials you've sent us), and returns handling. $0 setup fee, no contracts. Amazon FBA prep is a separate line at $1 per unit. No hidden volume tiers, no surprise peak surcharges, no long-term storage gotchas. The published rate is the rate.
Is there a minimum order volume?
For DTC ecommerce fulfillment (Shopify, WooCommerce, BigCommerce), our floor is 300 orders per month. Meaningfully lower than most major 3PLs. For Amazon FBA prep, there are no minimums. Start at any volume. Our roster goes up to tens of thousands of units per week.
Do you integrate with Shopify, WooCommerce, and BigCommerce?
Yes. Shopify, WooCommerce, BigCommerce, TikTok Shop, Amazon Seller Central, eBay, and Walmart Marketplace. Orders sync automatically and ship same-day when received before 10:30 AM CT.
Can you use my custom branded packaging?
Yes. That's a core part of what we do. Send us the mailers, tissue, ribbon, inserts, and stickers your brand has produced. We store them on-site and apply them on every single order. (We don't design packaging ourselves, but if you've made it, we honor it.)
Do you handle Amazon FBA prep?
Yes. FNSKU labeling, polybagging, bundling, expiration verification, case packing, and palletized shipments directly to Amazon fulfillment centers, billed at $1 per unit. Most FBA pallets are out the door within 24 to 48 hours of inbound receipt.
How fast do orders ship?
Orders received before 10:30 AM CT ship the same business day. Orders received after 10:30 AM CT ship the next business day. We're in Plano, TX. 2-day ground reaches most of the continental US.
Who do I talk to when I need something?
Every brand gets a dedicated account manager. We chat on Slack or WhatsApp (your call, both are always-on) and use email for anything official.
How long does onboarding take?
Most brands go from first call to first shipment in under two weeks. Faster if your inventory is already palletized and your platform is one of the big ones. Slower only if you're consolidating from another 3PL. We coordinate the handoff so nothing drops.