FAQ

Frequently asked.

Straight answers for ecommerce founders, DTC brands, and FBA sellers — pricing, minimums, integrations, ship times, and how a switch to Honeybee actually works.

$2 / order · $1 / unit FBA · $0 setup Same-day ship by 10:30 AM CT Plano, TX · shipping nationwide
What is Honeybee Fulfillment?

Honeybee Fulfillment is a Shopify-native 3PL for growing DTC brands, based in Plano (Dallas–Fort Worth), Texas. We handle on-time, accurate pick, pack, and ship for Shopify, WooCommerce, BigCommerce, and TikTok Shop, applying your branded packaging on every order for the unboxing your customers remember. Every account gets a dedicated, named account manager on Slack and WhatsApp, sending you daily shipping photos. We also offer Amazon FBA prep at $1 per unit.

Do you handle Amazon FBA prep too?

Yes. Our focus is Shopify DTC fulfillment, and we also handle Amazon FBA prep for brands selling on both. That covers FNSKU labeling, polybagging, bubble wrapping, bundling, expiration date verification, set stickers, suffocation warnings, case packing, and palletized shipments directly to Amazon fulfillment centers. Most inbound is prepped and out the door within 24 to 48 hours of receipt.

How much does it cost?

Our published rates: Shopify & DTC order fulfillment (pick, pack, ship) is $2 / order. Amazon FBA prep is $1 / unit. Setup fee is $0. No minimums. Transparent, scalable pricing with no surprise fees and no hidden volume tiers.

Is there a minimum order volume?

For Amazon FBA prep there are no minimums, so you can start at any volume. For DTC ecommerce fulfillment (Shopify, WooCommerce, BigCommerce, etc.), our floor is 300 orders a month. That's well below most major 3PLs, and it's on purpose: we work with serious, growing brands, not just enterprise volume. The top of our roster ships tens of thousands of units a week.

How do I get started?

Three steps. First, apply for an account through the quote form. We're accepting new clients right now. Next, ship us your inventory and log the inbound in our WMS so we know what's arriving. From there we receive, prep, and ship it, same-day or the next business day, while you watch the whole thing in real time.

Do you integrate with my store and Amazon?

Yes. We integrate directly with Shopify, WooCommerce, BigCommerce, TikTok Shop, Amazon Seller Central, eBay, and Walmart Marketplace. Orders sync into our system automatically and ship same-day when received before 10:30 AM CT.

Can I track my inventory and orders?

Yes. You get a real-time WMS dashboard to watch inventory levels and your items' live prep and shipping status, plus a line-item receiving report on every inbound. And every evening your account manager sends a photo of the day's outbound over Slack or WhatsApp, so you never have to guess whether it shipped.

Do you use my custom branded packaging?

Yes. Send us the mailers, tissue, ribbon, inserts, and stickers your brand has produced. We store them on-site and apply them on every single order.

Do I get a dedicated account manager?

Yes. Every brand gets a dedicated account manager. We chat on Slack or WhatsApp, or email if you prefer. You'll never get bounced through a ticket queue or left waiting on a faceless support desk.

How fast do orders ship?

Orders received before 10:30 AM CT ship the same business day. Orders received after 10:30 AM ship the next business day. FBA inbound is typically prepped and shipped to Amazon within 24 to 48 hours of receipt.

What carriers do you ship with?

We ship parcels with UPS, FedEx, USPS, DHL, and regional carriers. For pallet and LTL shipments, we work with Amazon Partnered Carriers and major LTL freight providers.

Still have a question? Ask a real person.

$2/order DTC · $1/unit FBA prep · $0 setup. Tell us what you're shipping and we'll send a free quote — and the answer to whatever isn't covered here — within one business day.

Get a quote