Eleven simple steps — from your inventory arriving at our warehouse in Plano, TX to tracking in your customer's inbox.
Our warehouse · Plano, TX
Steps 1–4 are setup. Steps 5–11 happen automatically, every day.
You tell us what you're sending before it ships, so our team is expecting your inventory.
It arrives in cartons, pallets, or floor-loaded containers and is checked in by our receiving team in Plano, TX.
Inbound · Plano, TX
Our team verifies quantities, inspects condition, and puts everything away in its assigned storage locations. You see the final counts.
Counted & put away
We connect your store to our warehouse so orders, inventory, and tracking sync automatically.
As customers place orders, they appear on our floor in real time — no manual uploads needed.
Our team packs each order in your branded packaging and inserts, the way you designed it.
Packed in your branding
Orders in by 10:30 AM CT go out the same business day.
Today's orders, labeled
Once an order ships, its status changes to fulfilled in Shopify automatically.
As soon as an order ships, your customer gets the tracking number emailed to them.
At the end of the day, carriers like UPS, FedEx, and USPS pick up packages from our warehouse and deliver them to your customers.
Carrier pickup
Every shipping day, your account manager sends you photos of your orders going out.
Today's shipment photos
One person, with a direct line to the floor — on Slack and WhatsApp, from day one. Never a ticket queue.
Inspected, photographed, graded resaleable or not, and re-shelved back into inventory. No per-return surprise fees.
$2/order pick, pack & ship. $0 setup, no contracts, shipping passed through at carrier cost. The published rate is the rate.
From first call to first shipment in under two weeks. $2/order, $0 setup, no contracts — and a named human from the very first step.
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